Local Listings & Reputation Management

Be Found. Be Trusted. Be the First Choice.

When someone searches for your service, what do they see? If your business isn’t showing up — or worse, has outdated info or poor reviews—you’re losing leads before you even know they existed.

At SocialScale Media, we optimize your local presence and help you manage your reputation online so you can attract more customers, earn more trust, and grow faster — without doing it all yourself.

Local Listings Optimization

We clean up and supercharge your presence across top platforms — Google Business Profile, Yelp, Bing, Apple Maps, and more — making sure your business info is accurate, consistent, and SEO-friendly.

  • NAP consistency (name, address, phone)
  • Keyword-rich business descriptions
  • Category optimization
  • Business hours, photos, and services
  • Geo-tagged content and posts
two women operating smartphone

Review Management & Response

Online reviews are your digital word-of-mouth — and they matter more than ever. We monitor your reviews, respond professionally, and help you build a strong reputation that earns clicks and conversions.

  • Custom response templates
  • Negative review support
  • Review generation strategy
  • Alerts and reporting

Why It Matters:

  • Local search = local leads — 76% of people who search for a nearby service visit within 24 hours
  • Good reviews close sales — 90% of buyers trust online reviews as much as personal recommendations
  • Bad data loses trust — Outdated hours, broken links, or wrong contact info? That's a one-way ticket to losing the sale
Idaho Falls Fountain

Ideal For:

Storage Facilities

That need to stand out in map searches

Restaurants

Looking to improve ratings and foot traffic

Beauty & Wellness

Who want glowing reviews and more bookings

Law Firms

Who need to build trust before the first call

Home Services

Who want to be the first name people call in a pinch

FAQs

Do you have questions about our Local Listings & Reputation Management services? Let's answer them.
What’s the difference between SEO and local listings optimization?

Local listings focus on your business profiles across platforms like Google, Yelp, and Bing — making sure they’re optimized, consistent, and visible to nearby customers. SEO typically refers to optimizing your website content. We do both, but local listings directly help you get found in map and "near me" searches.

How do you help generate reviews?

We create custom strategies based on your business model — from QR codes and email prompts to in-store signage and follow-up campaigns. The goal? Make it super easy for happy customers to leave glowing reviews.

Will you respond to reviews on my behalf?

Yes — with your approval, we’ll handle responses to both positive and negative reviews using professional, brand-aligned messaging. You’ll always have final say on tone and how we handle sensitive feedback.

How often will I get updates or reports?

You’ll receive monthly reports highlighting new reviews, listing performance, visibility metrics, and recommendations for next steps.

Do I need this if I already have a Google Business Profile?

Yes! Having a profile is just step one. We help you optimize it, keep it updated, and ensure you're showing up for the right searches — while also managing and growing your reputation over time.

Ready to Dominate Your Local Market?

Let’s make sure your business gets found — and chosen — every time someone searches.
Schedule A Free Consultation Today!